Shipping Speed:
All orders are Delivered within 1-5 Days once shipped. All orders are shipped within 1-3 business days!
Shipments out of EU:
All shipping estimates are valid only Monday through Friday, and packages will leave the warehouse the following business day (unless there is a holiday either here in the EU). We have no authority over or control over shipping carriers. Customs’ processing times for each and every parcel they receive are beyond our control or legal jurisdiction. What is allowed through customs and what is not is at the control of US Customs and the FDA. If a product is about to be refilled, there can be brief delays. Any cancellation requests made within an hour after making the order will be taken into consideration, but they cannot be guaranteed.
Holidays:
01 January 2024 – New Year’s Day
16 February 2024 – Independence Day
11 March 2024 – Restoration of the Lithuanian State
09 April 2024 – Easter Sunday
1 April 2024 – Easter Monday
01 May 2024 – Mother’s Day
01 May 2024 – Labour Day
07 May 2024 – Mother’s Day in Lithuania
04 June 2024 – Fathers’ Day
24 June 2024 – Jonines (St John’s Day)
06 July 2024 – Anniversary of the Coronation of King Mindaugas
15 August 2024 – Assumption
01-02 November 2024 – All Saint’s Day
24-25 December 2024 – Christmas Day
26 December 2024 – Boxing Day
Cancellations
Cancellations accepted on orders placed during the hours of 7am to 10pm, Pacific Standard Time (PST), one hour after payment, whichever comes first. We are able to ship out formulas around-the-clock and guarantee that your packages are delivered as soon as possible because we keep such a small cancellation window. Orders that are placed before or after (7am PST to 10pm PST) this cancellation window are processed right away and shipped from our warehouse. It is impossible to cancel or stop a shipment once an order has left the warehouse. Depending on your bank, it may take up to 10 business days for the credit to show up on your statement.
Free Shipping:
We are currently offering free shipping on purchases of $100 or more.
Shipping Couriers:
We use DHL Express & FedEx Priority to guarantee fastest and safest delivery. We have tried various couriers in the past and DHL with FedEx has proven to be the most reliable one.
Signature Confirmation:
Please note if your order exceeds $250 in value our courier will require a signature.
Shipping and handling charges are subject to change without notice.